Allcasino Privacy Policy – Our Commitment to Protecting Your Data

allcasino (https://allcasino.best) believes your personal data belongs to you. This Privacy Policy is written to clearly explain what information allcasino collects, why it is collected, and how it is kept secure.

This policy applies to the allcasino website, mobile app (Android and iOS), and all associated services. Using the site or app constitutes your agreement to this policy.

Allcasino follows international data protection standards and draws inspiration from the core principles of the European GDPR, though allcasino primarily operates for users in Bangladesh.

Allcasino collects two types of information – what you provide directly, and what is collected automatically.

Information You Provide Directly:

• Name, mobile number, and date of birth (collected at registration).
• National ID number or passport number (for KYC verification).
• BKash, Nagad, or Rocket mobile number (required for transactions).
• Address (required for high-value transactions where applicable).
• Information provided when contacting support.

Collected Automatically:

• Device information (model, operating system, browser type).
• IP address and approximate location.
• Login timestamps and activity logs.
• Betting history and gaming patterns.
• Cookie and session data.

Allcasino uses your data only for specified purposes. It is never used for anything beyond what it was originally collected for.

• Account Management: For registration, login, password recovery, and profile updates.
• Transaction Processing: To process deposits and withdrawals and to maintain transaction records.
• Security: To prevent unauthorized access, fraud, and money laundering.
• Customer Support: Our support team uses your information to resolve your issues.
• Personalized Experience: To show you relevant bonuses and offers based on your preferences.
• Legal Obligation: To comply with applicable laws and meet regulatory requirements.
• Platform Improvement: To analyze user behavior and improve the app and website.

If you no longer wish to receive SMS or app notifications, you can turn off marketing communications from your account settings. However, transaction-related and security notifications will always be sent, as these are essential for your account.

Allcasino shares your data with third parties only in limited, specific circumstances. Each case is explained below:

• Payment Processors: bKash, Nagad, Rocket, or bank – data required to complete transactions. Each of these providers has its own privacy policy.
• Identity Verification Service: Approved third-party providers may be used to verify national ID documents during the KYC process.
• Legal Authority: Data may be disclosed to relevant authorities in response to a court order or legal obligation.
• Anti-Fraud System: Specialist technology services are used for fraud detection and prevention.

Every third party contracted by allcasino is required to comply with our data protection standards. Failure to meet these standards will result in termination of the agreement.

Allcasino upholds security standards equivalent to those of the banking industry, with protection measures in place at both the technical and organizational levels.

• 256-Bit SSL Encryption: All data transmitted through the website and app is encrypted and cannot be intercepted or read externally.
• Encrypted Database: Stored data is kept encrypted in our database and can only be read by authorized systems.
• Two-Factor Authentication: Enabling two-factor authentication on your account means that even if your password is compromised, no one can gain access.
• Regular Security Audits: Third-party security specialists regularly audit our systems to identify vulnerabilities.
• Separate Servers: Personal data and financial data are stored on separate servers.
• Staff Security Training: Only authorized staff can access specific data.

If you notice any suspicious activity related to your account security, contact us immediately at support@allcasino.best.

The allcasino website and app use cookies – small files stored in your browser that recognize you on your next visit.

Cookies used by allcasino:

• Essential Cookies: To maintain login sessions and support security operations. These cannot be disabled as the site will not function without them.
• Functional Cookies: To remember your language preference and theme settings.
• Analytics Cookies: To understand which parts of the site are used most — without identifying individual users.

Cookies can be managed through your browser settings. Disabling non-essential cookies will not prevent the site from functioning, though some features may be limited.

As an allcasino user, you have several important rights over your own data. To exercise any of these rights, email us at support@allcasino.best.

• Right to Access: You can request to know what data allcasino holds about you.
• Right to Rectification: You can request that any incorrect information be corrected.
• Right to Erasure: After your account is closed, once the required legal retention period has ended, you may request that your data be deleted.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Opt Out of Marketing: You can opt out of promotional communications.
• Right to Restrict Processing: You can request that the use of your data be restricted to specific purposes.

Allcasino does not retain data longer than necessary. A separate retention period is defined for each type of information:

• Account Information: For the duration of account activity, and 5 years after closure.
• Transaction Records: Retained for up to 7 years to meet legal obligations.
• KYC Documents: 5 years after verification, with possible extensions if required by regulators.
• Customer Support Contact: Retained for up to 2 years.
• App Logs & Cookies: Typically 90 days to 1 year.

Allcasino strictly prohibits access by anyone under the age of 18. We do not knowingly collect any information from minors.

• Date of birth is required at registration, and applications from users under 18 will be rejected.
• Documents may be requested for age verification in cases where there is doubt.
• If it is later discovered that an account was opened by a minor, all associated data will be deleted immediately and the account will be permanently closed.

Allcasino may update this Privacy Policy at any time. Here's how you'll be informed of any changes:

• The "Last Updated" date at the top of this page will reflect any changes.
• For significant changes, an SMS or in-app notification will be sent to your registered mobile number.
• A summary of changes will be shown upon your first login after an update.

If any part of this policy is unclear, or if you have any questions about your data, email us directly at support@allcasino.best or ask in Bengali via the in-app live chat.